Delivery and Returns

Delivery

Next Day Delivery

If you place your order before 12:00, we aim to have your order with you the following day. We charge a flat rate for all next day deliveries of £8.95.

 

Standard Delivery

If you place your order before 12:00, we aim to have your order with you in 3 working days. We charge a flat rate for our standard deliveries of £4.95

 

Collection in Store

If you live nearby, you are welcome to collect your item/s in store from us. Orders that are in stock will be ready to collect 1 hour from the placing of the order.
Collection in Store - FREE

 

My Package Hasn’t Arrived

Sometimes there are shipping delays with our courier service that are beyond our control. We will always try to inform you of any delays that the delivery company is experiencing. However, if your package hasn’t arrived in 3 days for next day delivery or 7 days for standard deliveries, contact us on 01924265604 and we’d be happy to help.

 

Do you deliver outside the UK?

Unfortunately, we can currently only deliver to mainland UK. We do not ship orders abroad or to the following:
Scottish Highlands
Scottish Offshore
Northern Ireland
Isle of Man
Isle of Wight
Channel Islands

 

Returns

If you are not entirely happy with your purchase, we offer a 30 day return policy for unopened products. Our courier company offers return postage so just contact us to arrange return of the goods. Do not attempt to return paint or any other liquid or wax product via Royal Mail. Kooky Blue does not cover the costs of returns.
If an item is faulty, a full refund will be provided once the item/s in question have been returned and deemed to be faulty.